OLD PLEAN ROOFING, a family-run roofing firm, celebrates after relocating to new premises, as well as being admitted to two industry bodies in recognition of their high standards.
The firm, managed by Mark and Fiona Thornton, specialise in flat roofing and pitched roofs with services including repairs following water, wind or theft damage. Set up in 2019, Old Plean Roofing has seen strong and sustained growth, enabling the recent move into a unit at Stirling’s Springkerse Industrial Estate.
The team, consisting of 13 employees, has also been accredited by the National Federation of Roofing Contractors (NFCR). The NFRC- the UK’s largest roofing trade association- actively ensures all members offer high standards of workmanship and sound business practice via a strict code of practice and vetting procedures.
In addition, the firm has also been accredited by the UK Buy With Confidence scheme assessed by Trading Standards. This scheme was set up in response to concerns about ‘rogue traders’ – provides a register of businesses which have been thoroughly vetted and approved by Trading Standards.
Gaining membership of the two influential organisations is the latest move by the Thorntons in their campaign to raise standards across the roofing industry and tackle the scourge of ‘rogue traders.’
Fiona Thornton explains: “We hear so many heart-breaking stories about rogue roofers preying on unsuspecting people and we have even been involved in fixing the issues they’ve caused when they walk off site without completing work or fail to carry out a job properly.
“We’re always striving to do what we can to reassure clients and think it’s important that people know who they can trust – so applying to become members of the NFRC and the Buy With Confidence programme seemed a natural progression for us.
Excellent customer service
“The application procedures for both were quite long and rigorous so we’re pleased to have made the grade and be recognised for the standard of our work and our excellent customer service.”
Member businesses must undergo a set of tailored background checks. These include abiding by a code of conduct and continuing to be monitored to ensure they are trading in a fair, honest and legal manner with a customer-friendly service.
Mark Thornton says: “It’s been a great start to the year so far with the move to our unit – which is a perfect base right in the heart of the Central belt – and achieving recognition from two important industry organisations.
“It’s all part of our ongoing journey as we expand the business, build up our credibility and do all we can to represent the roofing industry in a positive way.”
Last year the company was also admitted to the prestigious Guild of Master Craftsmen in recognition of its exacting standards and expertise.