The POLYFOAM™ XPS insulation manufacturer, based in Hartlepool, has expanded its technical support with the appointment of a new technical and specification manager, Rob Firman.
Rob has had more than a decade of technical specification experience in the construction industry working in similar roles for companies such as, PIR insulation manufacturer, Celotex, industrial engineering firm, Permastore Ltd, and flat roof waterproofing system manufacturer, Bauder.
At RAVATHERM UK, Rob will work closely with architects, specifiers, contractors and distributors to troubleshoot specification queries. As part of the technical support team which offers a quick turnaround service for all customers whether they require assistance over email, telephone or face-to-face. He will also complete U-Value calculations and condensation risk analysis for projects across the UK.
In addition, Rob will develop technical specification documents, advise specifiers on the correct XPS products suitable for different construction projects, as well as deliver technical training and CPDs.
Speaking about his new role, Rob commented: “This is a fantastic new challenge for me and I am proud to be part of the RAVATHERM UK team. My entire career has revolved around technical specification not only in the insulation sector, but also the wider construction industry. This has given me the appropriate skills and broadened my knowledge to excel in my role as technical and specification manager at RAVATHERM UK.
“POLYFOAM™ XPS is a very well-established product within the market and I’m looking forward to working more closely with customers to help them develop sound specifications for a mix of refurbishment and new build projects across the UK.”
Stuart Bell, Managing Director at RAVATHERM UK, added: “Rob is a real asset to the business and we are delighted to welcome him on board. In the last 12 months, we have really focussed on developing our customer service offering by growing our team and providing that much needed support-line for existing and new clients alike.
“We are extremely proactive as a company and see Rob’s appointment as a way to further open the dialog with specifiers and distributors, ensuring the support and guidance is available to them, whenever they need it. We wish Rob the best of luck in his new role.”