AS YOU KNOW, natural slate is a durable and long-lasting roofing solution that outlives many artificial alternatives, and it is important to be able to pass this reassurance onto your customers through a guarantee from a reputable producer.
Here at CUPA PIZARRAS, we have implemented a new efficient online Guarantee Request Process to make things easier and faster for you.
You now have the possibility to request and receive your guarantees within as little as one day by following some simple steps. However, above all, remember to hold on to those all-important pallet IDs and a copy of the invoice.
Why is this Helpful to a me as a Roofing Contractor?
You will save time by processing the request directly through our Resource Centre on our website. If all the information provided is accurate, the certificate can be issued as quick as the same day.
Furthermore, you can now save all your requests and certificates in one place, digitalised and accessible every time you need them.
Which Documents Do I Need to Keep?
There are two documents which are required to request your guarantee.
- Firstly, the pallet ID.
- We recommend you take a quick snap on your phone or peel them off the pallet. The barcodes hold all the information for full traceability of each slate. You can see in the image below where the pallet ID is placed.
- Second one is a copy of the invoice, where the numbers must be legible.
How Do I Request a Guarantee Online?
It’s quite easy, fast and completely online. First, you create a CUPA PIZARRAS account. If you haven’t done this already, you can do it by following this link.
Then you can access the Guarantee Generation tool in two ways:
Then, fill in the form with the relevant information and attach your invoice. If you still have any questions, do not hesitate to ask us through our ‘contact us’ page on the website.
What are the Main Advantages?
This online guarantee process will save you time and help you to keep all the documents in one place, giving you full control of the process.
CUPA PIZARRAS has a unique comprehensive quality control system that enables us to identify the origin, type, technical data and production dates for each of our natural slates. This precise information on each slate builds trust and confidence with our customers, that they can be sure of what exactly are they purchasing and installing.
Furthermore, our exhaustive control of the whole process enables us to offer a range of natural slates that exceed all the international quality standards.
Learn more about our production process and our rigorous quality control by visiting our website.