A SURVEY of 200 UK construction professionals has revealed that 2020 will be a pivotal year for the uptake of digital solutions to address areas within supply chains, risk management and staff productivity.
The findings show that, despite 54% respondents admitting the industry has been slow to adopt digital technologies, there is optimism with businesses operating across the built environment realising the benefits of investment in new technology on:
- Commercial performance – with 43% increasing their business win rates, 56% reducing operating costs, and 54% improving their workforce productivity.
- Project and operational control – 70% have witnessed better and faster flows of information and data.
- Supply chain performance – 48% have built stronger relations with their supply chain.
- Talent management – 58% have been successful at attracting and retaining new digital talent.
- Client relationships – 52% have experienced increased client satisfaction.
Looking forward, this momentum looks set to continue with 81% of respondents across the construction sector stating that in the next 12 months they will be taking greater leaps to improve their business digitally.
Challenges do remain however with respondents pointing to a number of key drivers that need to be addressed if the industry is to take full advantage of the opportunities of digital technology. These include: standardising technology across the supply chain, developing a new and diverse digitally driven workforce and improving profitability to enable increased investment in new technology.
Chief Executive of Causeway, Phil Brown said: “Construction isn’t always the first sector that comes to mind when you think about innovation and business transformation. In fact, it is often presented as a laggard, mired in complexity and challenge.
This can be partly attributed to the fact the industry is stuck in a vicious circle of low productivity and low profitability. Yet across the construction industry – right now – our customers and many other forward acting businesses are going beyond traditional back-office systems to harness digital technologies at the front-line. An area where, in today’s mobile and digitally enabled world, success will increasingly be found. And as a result, many businesses and clients are transforming their commercial performance by reducing operating costs, managing risk, enhancing supplier relationships increasing productivity, and boosting service delivery.”